George and I (41 years of marriage, and 2 custom homes during that time) decided…well I decided and then sold the idea to George that we needed to update our master bath. I interviewed 2 popular contractors and got the same results. No LID on the expense, no dates for completion, contractors highly recommended I select materials from their preferred vendors….even though I might not have the time or like the selection for this process and the conditions or really no conditions….well the list could go on. So on a whim, I decided to take a look at Lowe’s on Polaris Parkway. I was curious but I knew…….not Lowe’s in my Custom Chateau??? The magic began when I met Theresa Bartok, Project Specialist Interior.
After visiting our home, Theresa drew up several plans, and together we selected products. This book was created with every detail and a detailed timeline for each stage of the renovation. All warranties, product information, and more. As many of you know, I am a former educator…I love notebooks!. This helped prepare me for my Sales Job to George.
Ok…it started right here. Goodbye green tile and this lovely bathtub only our grandchildren use! Another GEM in this process was Anthony Pollina, General Contractor from Stouter Construction. So why was Anthony such a GEM? He texted or called almost every day to share who was coming and what they would be doing. He called to remind me if no one was coming and shared why. Stouter is a family business and many of the craftsman had worked for Anthony’s father for years. They were experienced and pleasant to have in your home.
Can’t say we miss the HUGE TUB. I was concerned as I show many homes that have removed tubs and there is just an awkward space. And to George’s JOY, I only purchased a rug…all was in our lower level. Well, I did purchase what I call the Jewelry of the Master…the Chandelier. BUT a Bargain at ARHAUS Warehouse, The LOFT at 3791 Parkmill Run Drive…just a mix of some old Stencil paint in the lower level and Ta Da!
From a Lowe’s Representative checking the delivery of all product at the beginning to Theresa’s guidance and communication to Anthony and his daily texts and excellent crew to phone calls from Mark Moeller, Lowe’s quality control…and the list could go on. So everyone asks me was it inexpensive…NO but at least we knew exactly the cost…not a range with no LID. The job was completed in the estimated time. “The right hand knew what the left hand was doing.” One other perk…we bought Lowe’s gift cards at Giant Eagle for the project….Free gas for three months!!! This came in handy when we had 3 additional drivers during the Holidays.
Words from this REALTOR…Where should a home owner put the $$$ if updating……BATHROOMS and KITCHENS!